- Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
- Provide accurate information about pharmaceutical products, services, and company policies.
- Assist customers in resolving product issues, complaints, and concerns in compliance with industry standards.
- Coordinate with internal departments to ensure timely resolution of customer requests and orders.
- Maintain detailed records of customer interactions and transactions in the company database.
- Ensure adherence to regulatory requirements and company protocols when handling sensitive customer data.
- Contribute to continuous improvement initiatives by providing feedback based on customer interactions.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.