Experience: 6 months to 1 year in International Customer Service (Recent experience mandatory)
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Resolve complaints and concerns in a fair and productive manner.
- Collaborate with internal teams to improve customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.
Additional Benefits: 100 Night Shift Allowance (Per Day)
Shift: 11:00 PM 8:00 AM
Working: 5 Days Working | 2 Rotational Offs
📌 International Customer Service Professional (Thane)
🏢 Skyline Dynamics
📍 Thane
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