ABOUT THE ROLE
We are looking for a proactive and customer-focused Key Account Manager (KAM) to manage client relationships, drive sales growth,
and ensure seamless coordination between customers and internal teams.
KEY RESPONSIBILITIES
- Manage and maintain relationships with key clients
- Generate recent business through calling, lead sourcing, data mining, and market research
- Prepare quotations and follow up with prospective customers
- Convert inquiries into confirmed orders and achieve sales targets
- Coordinate with customers regarding requirements, pricing, negotiations, and order status
- Ensure Sales Orders (SO) are processed after PO approval
- Coordinate with internal teams for smooth order execution
- Handle customer queries and provide timely resolutions
- Follow up for payments and support collection activities
- Schedule customer meetings and sales discussions
- Generate repeat business through strong customer relationships
- Maintain customer databases, sales records, and account information
- Collect customer feedback and maintain records
- Support bulk messaging campaigns and customer requirement sourcing
REQUIRED SKILLS
- Excellent Communication Skills
- Client Relationship Management
- Negotiation & Persuasion Skills
- MS Excel
- Google Sheets
- CRM Knowledge
- Strong Follow-up & Coordination Skills
- Professional & Customer-Focused Personality
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.