Installing and integrating EPOS for all concessionaires by assessing business
types and coordinating with internal & external teams. Address L2 incident
management issues for EPOS applications. Revenue leakage control through
CCTV monitoring & sales data reconciliation for billing.

•Understand the business model of the concessionaire.
•Provide solution based on their business requirements.
•Coordinate with internal and external teams to fulfil the current requirements of the
concessionaire ensuring the benefit of existing users and business growth of the
organization.
•Software installation and configuration based on the inputs of the respective
teams in the stipulated time.
•Understand the data source of POS in Non-Native users.
•Suggesting the data pull mechanism complying the policies of GHIAL IT
•Collecting the inputs of data fields and developing the tool accordingly in
coordination with vendor.
•Observe the data flow and validation, for a significant period post installation of
tool.




•Declaring the outlet live post successful completion of the observation period.
•Resolving issues in coordination with vendor within the SLA.
•Ensuring the data availability for all concessionaires.
•Validating sales on a daily and monthly basis to ensure no discrepancy in
coordination with BD.
•Submitting interface file to finance for billing.
•Sourcing MIS reports and sharing discrepancy reports to commercial team.
•CCTV monitoring for suspicious transactions leading to revenue leakage and
reporting to commercial team.
•Finding void and discount transaction through EPOS reports and identify
through CCTV recordings and reporting to commercial teams.
•Maintaining EPOS cameras and installing in all stores for RLC.
•Maintaining and issuing boarding pass scanners for all retailers to scan boarding
pass for every transaction.
•Documenting and circulating to users on all new features included in EPOS.
•Sign off for new concessionaires.

📌 EPOS _ (Bhogapuram)
🏢 Waisl
📍 Bhogapuram