Key Responsibilities

Dispatch Operations

- Manage end-to-end dispatch activities for ERW Tubes, Pipes, and related steel products.
- Ensure timely dispatches as per sales orders, customer delivery schedules, and production plans.
- Coordinate daily with Production, PPC, Quality, Stores, and Sales & Marketing departments for seamless dispatch execution.
- Monitor vehicle placement, loading schedules, dispatch planning, and delivery timelines.
- Ensure FIFO/FEFO practices wherever applicable.

Logistics & Transportation

- Develop and manage transportation networks for domestic customers.
- Coordinate with transporters to ensure on-time vehicle availability.
- Optimize freight costs through route planning and transporter negotiations.
- Monitor vehicle turnaround time and loading/unloading efficiency.
- Resolve logistics issues affecting customer deliveries.

Documentation & Compliance

- Ensure accurate preparation of:
- Tax Invoice
- E-Way Bill
- Delivery Challan
- LR (Lorry Receipt)
- Packing List
- Test Certificates (where applicable)
- Ensure compliance with GST, road transport regulations, and company policies.
- Maintain complete dispatch documentation and audit records.

Inventory & Warehouse Coordination

- Coordinate with Stores and Warehouse for finished goods availability.
- Ensure physical stock matches ERP records.
- Monitor dispatch-related inventory accuracy.
- Minimize handling damage and material losses.

Customer Coordination

- Coordinate with customers regarding dispatch schedules and delivery commitments.
- Address delivery-related issues and customer complaints promptly.
- Track deliveries until receipt at customer locations.

Team Management

- Lead and develop the dispatch team, supervisors, and logistics coordinators.
- Allocate responsibilities and monitor team performance.
- Conduct regular training on safety, documentation, and dispatch procedures.

Cost Control

- Monitor freight expenses and logistics budgets.




- Identify opportunities for transportation optimization and cost reduction.
- Improve vehicle utilization and loading efficiency.

MIS & Reporting

- Prepare daily, weekly, and monthly reports covering:
- Dispatch performance
- Pending orders
- Freight costs
- Vehicle turnaround time
- Customer delivery performance
- Logistics KPIs
- Analyze data and recommend process improvements.

Safety & Compliance

- Ensure safe loading and dispatch practices.
- Maintain compliance with EHS standards.
- Conduct periodic audits of dispatch operations.

Key Performance Indicators (KPIs)

- On-Time Delivery (OTD)
- Dispatch Schedule Adherence
- Vehicle Turnaround Time
- Freight Cost per Ton
- Customer Delivery Compliance
- Inventory Accuracy
- Dispatch Documentation Accuracy
- Reduction in Transit Damages
- Customer Complaint Resolution Time
- Transporter Performance
- Warehouse Dispatch Efficiency

Required Skills

- Solid knowledge of dispatch operations in steel or tube manufacturing.
- Experience in logistics planning and transporter management.
- Working knowledge of GST, E-Way Bill, and transport documentation.
- ERP knowledge (SAP, Oracle, Microsoft Dynamics, or equivalent).
- Advanced MS Excel and reporting skills.
- Strong analytical and problem-solving ability.
- Leadership and people management skills.
- Excellent coordination and communication abilities.
- Ability to work under pressure and meet dispatch deadlines.

Preferred Industry Background

Candidates should preferably be from:

- ERW Tube Manufacturing
- Steel Tube & Pipe Industry
- Steel Service Centres
- Steel Rolling Mills
- Structural Steel Manufacturing
- Hollow Section Manufacturing
- Steel Processing Companies

Desired Competencies

- Strategic planning
- Dispatch scheduling
- Logistics optimization
- Warehouse coordination
- Customer focus
- Commercial awareness
- Cost optimization
- Decision-making
- Negotiation skills
- Team leadership
- Continuous improvement mindset

Salary

Best in the industry, commensurate with experience and qualifications.

📌 Dispatch - Manager/ Sr. Manager (ERW Tube) (Bhiwadi)
🏢 Uttam Strips
📍 Bhiwadi