About the RoleWe are UK-based residential property company seeking a self-motivated, experienced operations manager to remotely oversee our own portfolio of residential properties located in the United Kingdom. You will be our sole office-based manager running the entire operation from tenant communications and rent collection to compliance, reporting, and contractor coordination.

Our UK-based ground staff will support you with physical property visits, inspections, and in office tasks, but the planning, coordination, administration, and tenant management will be entirely your responsibility.

You will report directly to the property owner and have full autonomy over the day-to-day operation of the portfolio.

Key Responsibilities

- Manage the full tenancy lifecycle across our portfolio of UK residential properties
- Be the primary point of contact for all our tenants, handling enquiries, complaints, and disputes professionally and promptly
- Collect rent, chase arrears, and maintain accurate payment records
- Plan and coordinate property inspections by briefing and directing our UK-based ground staff
- Arrange and oversee maintenance, repairs, and renovation work via UK contractors and tradespeople
- Administer lease agreements, renewals, and all tenancy documentation
- Ensure compliance with UK property regulations including deposit protection, safety certificates, and tenancy law
- Manage budgets, track expenses, and control costs across the portfolio
- Prepare regular reports and updates for the property owner
- Stay up to date with UK property legislation, including the Renters' Rights Act 2026
- Handle all office administration there is no admin team behind you

What We're Looking For





- Minimum 3 years' experience in an office-based operations role with real responsibilities managing people, processes and operations
- Property management experience is not required we will train you on UK property specifics. What matters is your ability to manage, organise, and take ownership
- A self-starter who takes initiative, solves problems without being told, and doesn't wait for instructions
- Excellent written and spoken English this is essential, as you will be communicating directly with our UK tenants, contractors, and service providers daily
- Confident communicator who can handle difficult conversations professionally chasing late rent, managing tenant complaints, pushing back on contractors
- Highly organised with strong attention to detail you will be managing multiple properties, tenants, and tasks simultaneously with no one checking behind you
- Comfortable working UK hours from India with minimal supervision
- Proficiency in Microsoft Office and confident with technology you will be using property management software, email, and online systems daily

What We Offer

- 5 - 10 LPA salary depending on your experience and skills
- Fully remote, long-term position
- Direct working relationship with the property owner
- Comprehensive training on UK property regulations and systems
- UK-based ground staff to support you with physical property tasks
- A role where your management skills genuinely matter not a process-following position

Work Setup Requirements

- Desktop computer with Windows 10, a minimum 3.9 GHz processor, and 8 GB RAM.
- Two monitors with a minimum screen size of 24 inches.
- Backup laptop with similar specifications to the desktop computer.
- Reliable internet connection of at least 50 Mbps with a backup connection of equal speed.
- Power backup in case of outages

📌 Property Operations Admin (India)
🏢 Bright Pro
📍 India