We are looking for a highly skilled and experienced Customer Service Executive to join our team in Warangal, responsible for providing exceptional service to customers seeking secured business loans. The ideal candidate will have a robust background in customer service and experience working with micro LAP products.
Roles and Responsibility
- Handle customer inquiries and resolve issues related to secured business loans.
- Provide excellent customer service and ensure high levels of customer satisfaction.
- Work closely with the sales team to achieve business development goals.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell other financial products.
- Collaborate with internal teams to improve overall customer experience.
Job Requirements
- Proven experience in customer service,
preferably in the financial industry.
- Strong knowledge of micro LAP products and secured business loans.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Company name: Tata Capital Ltd.
- Industry: Financial Services.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive - Secured Business Loans (Micro LAP) (Hanamkonda)
🏢 Tata Capital
📍 Hanamkonda
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