Role & responsibilities
- Ensures acquisition & value build of current to Bank CASA customers in the branch in the identified segments
- Ensures value enhancement n the mapped portfolio by offering appropriate products in accordance with customer needs that results in increase in overall wallet share
- Undertakes profile based cross sell of value added products such as Trade Forex, CMS, POS, Payment gateway solutions, doorstep banking, working capital / loan needs & OPDT and family SA
- Works towards catchment mapping & scoping for the CASA business with the help of team & prepares a wish list of potential customers from each identified segment in the catchment
- Ensures Sales process adherence & desired productivity of team
- Ensures that team meets NTB, Cross Sell and Account quality targets
- Manages, mentors and motivates the team and co-ordinates with the RMs to evaluate and recommend the appropriate programs for differential training needs
- Ensures customer engagement, suitable sourcing basis customer needs & AQB maintenance of accounts acquired
- Monitors the quality of sourcing of products to evaluate developmental needs of the sales team
- Drives the sales system towards quality standards where risks are well controlled
- Monitors and ensures sourcing of quality current accounts/saving accounts in terms of product mix and value driven customer segments
- Monitors customer profile, understand customers business needs & provide appropriate product / pricing solution.
- Maintains continuous customer engagement with all customers sourced by self & team through customer visits & proactively resolves customer issues/queries
- Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
- Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
- Implements the risk policies and processes (operational, regulatory, financial, informational, reputational and audit risks), ensuring that that these meet regulatory and internal requirements.
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Interested candidates can directly share their resumes with me on my Email ID
[email protected] or Whatsapp Number (phone hidden).
📌 Branch Sales Manager_Leading Bank_Bangalore (Bengaluru)
🏢 V-Konnect
📍 Bengaluru