35+ years in customer support, customer success, or account management — ideally at a SaaS, tech, or app-based company. • Fluent in English and Tamil — able to write clearly and speak confidently with customers in both. • Proven track record of resolving customer issues with patience and empathy, especially with non-technical users. • Solid written communication — clear, friendly, jargon-free. • Comfortable learning software deeply and explaining it simply. • Well-organised and self-directed — able to prioritise a busy queue without hand-holding. • Willing to work hours that overlap with UK business hours (customers are UK-based).
📌 Customer Support Manager (Bengaluru)
🏢 Infotribo Technologies
📍 Bengaluru
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