- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Conduct outbound sales calls to promote banking products and services.
- Maintain accurate records of customer interactions using CRM software.
- Meet daily/weekly targets set by the management.
Job Requirements :
- Excellent communication skills in Hindi language (written & spoken).
- Ability to work on night shifts from Monday to Saturday (with Sunday off).
- Robust convincing power to meet sales targets through effective communication.
- 0-1 year of experience in BPO or call center industry.