Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

07 Aug
|
ISON XPERIENCES
|
Bengaluru

07 Aug

ISON XPERIENCES

Bengaluru

Roles and Responsibilities

- Handle customer inquiries via phone calls, emails, or chats to resolve their issues and concerns.

- Provide accurate and timely solutions to customers' problems while maintaining a high level of professionalism.

- Collaborate with internal teams to escalate complex issues and ensure prompt resolution.

- Maintain records of all interactions with customers using CRM software.

- Meet performance targets for quality metrics such as first call resolution rate, average handling time, and customer satisfaction ratings.

📌 Customer Support Executive (Bengaluru)
🏢 ISON XPERIENCES
📍 Bengaluru

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