About the Role

We are looking for a highly accomplished Head E-commerce (Quick Commerce) to lead and scale our digital commerce business across India's leading quick-commerce and e-commerce platforms. The ideal candidate will have a proven track record of driving profitable growth, owning end-to-end P&L;, leading high-performing teams, and building strategic partnerships with platforms such as Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and other modern trade e-commerce channels.

This leadership role requires strong commercial acumen, category management expertise, operational excellence, and the ability to execute high-growth strategies in the fast-paced FMCG ecosystem.

Key Responsibilities

Business & P&L; Management

- Own and deliver the complete P&L; for the e-commerce and quick-commerce business.
- Develop annual business plans, revenue targets, profitability goals, and growth strategies.
- Drive sustainable sales growth while optimizing margins, trade investments, and ROI.
- Monitor key financial metrics including revenue, gross margin, contribution margin, and profitability.

Quick Commerce Business Development

- Lead business across Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and emerging quick-commerce platforms.
- Build strategic relationships with key account managers and senior stakeholders across partner platforms.
- Negotiate annual commercial agreements, joint business plans (JBPs), visibility investments, and promotional calendars.
- Identify expansion opportunities across cities, dark stores, assortment, and new product launches.

Category Management

- Drive category growth through data-driven assortment planning and portfolio optimization.
- Manage pricing, promotions, availability,



and merchandising to maximize sales and profitability.
- Analyze category performance, consumer behavior, and competitive trends to identify growth opportunities.
- Collaborate with marketing, supply chain, finance, and sales teams for successful execution.

Commercial Excellence

- Develop annual promotional and activation calendars aligned with business objectives.
- Improve campaign effectiveness using platform analytics and customer insights.
- Ensure strong visibility through sponsored ads, banners, search optimization, and platform-led campaigns.
- Drive market share growth within assigned categories.

Operations & Supply Chain

- Ensure high fill rates, optimal inventory availability, and efficient replenishment.
- Partner with supply chain teams to minimize stock-outs and excess inventory.
- Improve operational KPIs including order fulfillment, service levels, and inventory productivity.
- Drive continuous improvements in forecasting and demand planning.

Team Leadership

- Lead, mentor, and develop a high-performing e-commerce and category management team.
- Build a culture of ownership, collaboration, and performance excellence.
- Set clear KPIs, conduct performance reviews, and create succession plans for key roles.

Data & Analytics

- Utilize sales dashboards, business intelligence tools, and platform analytics to drive decisions.




- Monitor key metrics including GMV, NSV, conversion, repeat purchase, market share, contribution margin, ROI, and customer acquisition.
- Present monthly business reviews and strategic recommendations to senior leadership.

Desired Candidate Profile

- MBA from a reputed institute preferred.
- 10–18 years of experience in FMCG, Consumer Goods, Food & Beverage, or Retail.
- Extensive experience managing Quick Commerce and modern e-commerce channels.
- Proven expertise with Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and other leading online marketplaces.
- Solid experience in P&L; management, category management, key account management, and commercial negotiations.
- Demonstrated success in scaling revenue while improving profitability.
- Strong analytical skills with hands-on experience using sales dashboards and business analytics.
- Excellent stakeholder management and negotiation skills.
- Proven ability to lead and inspire cross-functional teams in a high-growth environment.

Key Competencies

- Strategic Business Leadership
- P&L; Ownership
- Quick Commerce Expertise
- Category Management
- Key Account Management
- Commercial Negotiation
- Revenue & Profitability Growth
- Team Leadership & Coaching
- Data-Driven Decision Making
- Supply Chain Collaboration
- Digital Commerce Strategy
- Business Planning & Forecasting

Success Metrics

- Revenue and GMV growth
- EBITDA and contribution margin improvement
- Market share expansion across quick-commerce platforms
- P&L; performance against targets
- On-shelf availability and fill rate
- Inventory productivity
- Promotion ROI
- Customer acquisition and retention
- Team engagement and performance

📌 Head Ecommerce (Bengaluru)
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