Job Title: Technical Support Executive

Job Summary:
We are seeking a Technical Support Executive to provide technical assistance to customers and internal users. The ideal candidate will troubleshoot hardware, software, and network issues, resolve customer queries, and ensure timely issue resolution while delivering excellent customer service.

Key Responsibilities:

- Provide technical support via phone, email, chat, or remote desktop.
- Diagnose and troubleshoot hardware, software, and network issues.
- Install, configure, and maintain computer systems and applications.
- Log, track, and update support tickets using a ticketing system.
- Escalate unresolved issues to higher-level support teams.
- Maintain documentation of issues, solutions, and troubleshooting procedures.
- Ensure timely resolution of customer complaints while meeting SLA targets.
- Assist users with system setup, password resets, software installations, and account management.
- Collaborate with IT and development teams to resolve complex technical issues.

Job Title: Banking Process Executive
Department: Banking Operations / Financial Services
Experience: 03 Years
Qualification:



Any Graduate (Commerce/Finance preferred)

Job Summary:
We are seeking a detail-oriented Banking Process Executive to handle banking operations, customer requests, transaction processing, and compliance activities. The ideal candidate should have positive communication skills, analytical ability, and knowledge of banking procedures.

Key Responsibilities:

- Process banking transactions accurately and within SLA timelines.
- Verify customer documents and ensure compliance with KYC/AML guidelines.
- Handle account opening, maintenance, and closure requests.
- Process fund transfers, payments, and other financial transactions.
- Resolve customer queries through email, chat, or phone.
- Maintain accurate records and prepare operational reports.
- Ensure compliance with banking policies, regulatory requirements, and internal procedures.
- Coordinate with internal teams to resolve operational issues.
- Meet productivity and quality targets.

For More Info and to book your slot Please Contact -

Raani - (phone hidden)

Charan - (phone hidden)

Vijay - (phone hidden)

📌 Hiring For International Tech support and Banking Non voice (Chat ) (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru