Sales Manager Business Development & Customer Success

Location: Remote / Hybrid (Mumbai preferred)
Company Headquarters: Mumbai, Maharashtra, India
Company: Clearbeam Healthcare Solutions Pvt. Ltd.
Products: ASIRA Clinical Platform & ASIRA Optician App
Employment Type: Full-Time

Our Product Ecosystem

ASIRA Clinical

A comprehensive cloud-based EMR and practice management platform that enables eye care practitioners to efficiently manage:

- Patient records and clinical documentation
- Appointments and scheduling
- Billing and invoicing
- Diagnostic data and clinical workflows
- Practice operations and reporting
- Inventory and stock management

ASIRA Optician App

A modern platform designed specifically for optical retail businesses, helping practices manage:

- Optical dispensing workflows
- Inventory and stock management
- Frame and lens catalogues
- Order processing and fulfilment
- Retail operations and business analytics

As we continue to expand across India, we are looking for a highly motivated Sales Manager to lead our business development efforts and help accelerate ASIRA's growth.

Role Overview

We are seeking an ambitious, results-oriented, and hands-on Sales Manager to drive revenue growth for both the ASIRA Clinical platform and the ASIRA Optician App across India.

In this role, you will be responsible for generating new business, managing the sales pipeline, conducting product demonstrations, negotiating and closing deals, and building long-term relationships with customers.

In addition to individual sales responsibilities, you will recruit, mentor, and manage a team of junior sales and customer success representatives, ensuring they achieve performance targets while delivering an outstanding customer experience.

Initially, this role will oversee all-India sales activities across both product lines.

This position is ideal for someone who enjoys building teams, thrives in a fast-paced environment, and is excited by the opportunity to scale a growing healthcare technology company.

Key Responsibilities

Business Development & Sales

- Drive new customer acquisition for both ASIRA Clinical and ASIRA Optician App across India.
- Identify, qualify, and pursue new sales opportunities through outbound and inbound channels.




- Develop and maintain a healthy sales pipeline.
- Conduct product demonstrations, presentations, and consultations for prospective customers.
- Understand customer requirements and propose suitable solutions.
- Prepare proposals, negotiate commercial terms, and close sales.
- Build strong relationships with independent practices, optical businesses, hospitals, and eye care organisations.
- Represent the company at conferences, trade exhibitions, webinars, and industry events.

Sales Strategy & Execution

- Develop and implement sales strategies to achieve revenue and growth targets.
- Monitor sales performance and continuously optimise the sales process.
- Maintain accurate pipeline and forecasting information within the CRM system.
- Analyse market trends, competitor activity, and customer feedback to identify growth opportunities.
- Collaborate with marketing to improve lead generation and conversion.

Team Leadership

- Recruit, train, mentor, and manage a team of at least three junior sales and customer success representatives.
- Set individual and team performance goals.
- Monitor team performance and provide ongoing coaching and support.
- Establish and improve sales and customer success processes.
- Foster a culture of accountability, customer focus, and continuous improvement.

Customer Success

- Support the onboarding and successful adoption of ASIRA products.
- Work closely with customer success and product teams to ensure high customer satisfaction.
- Identify opportunities for upselling, cross-selling, and account expansion.
- Help maintain strong customer retention and renewal rates.

Required Qualifications

- Bachelor's degree in Business, Sales, Marketing, Healthcare Management, or a related field.
- Minimum 5 years of experience in B2B sales or business development.
- Proven track record of consistently achieving or exceeding sales targets.




- Experience managing or mentoring sales teams.
- Strong consultative selling and relationship-building skills.
- Excellent presentation, negotiation, and closing skills.
- Experience managing complex sales cycles.
- Strong analytical and problem-solving abilities.
- Willingness to travel across India as required.

Preferred Experience

Experience in one or more of the following areas will be preferable:

- EMR, EHR, practice management, or healthcare software sales.
- Optical industry, ophthalmology, or eye care sector experience.
- B2B software sales to SMEs and independent practices.
- Customer success or account management within the healthcare sector.

Key Performance Indicators (KPIs)

Success in this role will be measured through:

- Achievement of monthly and annual revenue targets.
- Number of recent accounts acquired.
- Sales pipeline growth and conversion rates.
- Team performance against sales goals.
- Customer retention and renewal rates.
- Customer satisfaction scores.
- Expansion revenue from existing customers.

Personal Attributes

We are looking for someone who:

- Is highly self-motivated and results-driven.
- Leads by example and is willing to be hands-on.
- Is an excellent communicator and relationship builder.
- Enjoys coaching and developing people.
- Thrives in a fast-paced, entrepreneurial environment.
- Is organised, disciplined, and accountable.
- Has a strong customer-first mindset.

Why Join Us?

Joining Clearbeam means becoming part of a mission-driven team that is building technology with a direct impact on healthcare delivery.

You will have the opportunity to:

- Help shape the growth trajectory of a rapidly expanding healthcare SaaS company.
- Build and lead a high-performing sales team.
- Work directly with founders and influence business strategy.
- Build relationships with eye care professionals and businesses across India.
- Contribute to products that improve healthcare delivery and practice efficiency.

To Apply

Please submit:

- Your resume.
- A brief summary of your sales achievements and leadership experience.
- Details of industries and products you have previously sold.
- Any relevant performance metrics or accomplishments from previous roles.

📌 Sales Manager Business Development & Customer Success (India)
🏢 Clearbeam Healthcare Solutions
📍 India