- Develop, implement, maintain and continually improve the QMS.
- Ensure compliance with ISO 9001:2015 and QCI-NABET (EIA, AEA & APA/MPPA) requirements.
- Coordinate Initial Accreditation, Surveillance, Re-accreditation, Scope Expansion and Expert Approval activities.
- Prepare, review and control the Quality Manual, SOPs, Procedures, Work Instructions, Formats and Checklists.
- Maintain document and record control including revision management, master lists and controlled copies.
- Plan and conduct internal quality, process and compliance audits.
- Identify non-conformities, perform root cause analysis and monitor CAPA until closure.
- Organize Management Review Meetings and track action items.
- Develop and monitor Quality Objectives and KPIs.
- Coordinate employee competency assessment, training and awareness programmes.
- Conduct risk assessments and maintain risk and chance registers.
- Support NABET, ISO, customer and regulatory audits.
- Monitor changes in NABET schemes, ISO standards and regulatory requirements.
- Drive continual improvement, process optimization and quality culture across the organization.
Preferred candidate profile
- Strong knowledge of ISO 9001:2015.
- Knowledge of QCI-NABET accreditation requirements.
- Excellent documentation and technical writing skills.
- Root Cause Analysis and CAPA.
- Risk assessment and process mapping.
- Strong planning, communication and stakeholder coordination.
- Proficiency in Microsoft Office.