mncmart.com is hiring Field Service Technicians for its After Sales Service Department. The role involves installation, troubleshooting, repair, maintenance, and customer support for Consumer Electronics & Home Appliances at customer locations.
Job Location : Delhi and NCR ,
Each Distict of UP , Punjab, Hariyana, Himachal Pradesh , Rajastan, Maharashtra, Madhya Pradesh, Chhattisgarh, Telangana, Orisa.
Note : Candidate intrested to work in above region only need to apply.
Key Responsibilities
- Visit customer locations for assigned service calls.
- Install and demonstrate products.
- Diagnose and troubleshoot technical issues.
- Perform repair and maintenance with HO online/video support.
- Replace spare parts as per company procedures.
- Handle warranty & paid service calls.
- Update service reports through the mobile app.
- Ensure resolution of complaint within define TAT. Complaint resolution and customer satisfaction.
- Coordinate with the Service Manager, Sales Executive, Sales Manager and Head Office.
- Follow company safety and service standards.
Candidate Profile
- ITI (Electronics, Electrical, Electrician, or relevant trade). / Diploma
- Freshers and candidates with 3 years of service experience can apply.
- Knowledge of LED TV, AC, Refrigerator, Washing Machine, Air Cooler, or Home Appliance servicing preferred.
- Willing to travel for field service.
- CRM App.
- Basic smartphone and mobile app knowledge.
- Own two-wheeler & valid driving licence preferred.
Preferred Industry
Consumer Electronics | Home Appliances | After Sales Service | Field Service | Technical Support | Repair & Maintenance
Career Growth
Field Service Technician Senior Service Technician Service Engineer Service Supervisor Service Manager
Benefits
- Leadership Development Opportunities and AI
- Performance-Based Incentives
- Technical Training & HO Support
- Growth opportunities Opportunities
- Hands-on Field Service Experience
- Travel/Petrol Allowance
📌 Field Service Technician Electronics & Home Appliances (India)
🏢 MNCMART.COM
📍 India
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