- Manage and coordinate travel arrangements, including flights, hotels, and transportation.
- Develop and maintain relationships with suppliers and vendors to negotiate best rates.
- Handle customer inquiries and provide exceptional customer service.
- Collaborate with the sales team to meet sales targets and grow the business.
- Analyze market trends and competitor activity to stay ahead in the industry.
- Implement process improvements to increase efficiency and productivity.
Job Requirements
- Proven experience in reservation management or a related field.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Robust problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Experience working in a similar industry is an advantage.