- Manage the front office area, ensuring it is clean and tidy.
- Handle incoming calls, emails, and walk-ins professionally.
- Provide exceptional customer service to clients and visitors.
- Maintain accurate records of hotel transactions and guest information.
- Coordinate with other departments to ensure seamless operations.
- Develop and implement effective filing systems, both physical and digital.
Job Requirements
- Proven experience in a similar role, preferably in a hotel or hospitality setting.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Solid attention to detail and organizational skills.
- Familiarity with computer applications, including Microsoft Office Suite.
- Ability to maintain confidentiality and handle sensitive information.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.