Role & responsibilities

Job Title : Floor Manager
Reporting To : Branch Manager / Managers

Objective Summary:
To ensure the proper functioning of the showroom. To monitor the sales, inventory, employees and all other related infrastructures within the showroom.

Principal Duties and Responsibilities:

- Ensure that all customers are handled properly by the retail staff.
- In cases where customers cannot be handled by the retail sales assistants, Floor in charges to handle them.
- To ensure that the procedures, process and systems adopted by the management are being followed by staffs.
- To Suggest, Plan and implement in-shop display, layout and customer walk-ins so as to maximize sales, customer satisfaction, appearance and image of store for customers.
- To assess and Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
- To manage upkeep and ensure proper working condition of all infrastructures, equipment, fixtures and stock in showroom premises.
- To review employee performance and to suggest actions to be taken regarding a particular employee.
- To conduct daily briefings on the activities to be conducted with the staff.
- To attend the monthly meetings held at corporate office or to attend meetings as and when required by the top management in corporate office.




- To approve the leaves of the sales staff after it has been reviewed by the section in charge
- To maintain the movement register.
- To provide daily report to manager and top management.
- Controlling section supervisors & section heads.
- Follow-up of due compliance with shop rules and regulations,
- Ensuring proper attendance of customers by section staff & front office staff (floor coordinators)
- Inducing current methods for improving service and customer satisfaction.
- Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same.
- Close monitoring of items passing during the beginning and end of the day.
- Arrangement of necessary number of staffs for smooth functioning of item passing.
- Reporting to the HR department the requirement of staff at respective sections.
- He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings.
- To ensure a proper shopping experience within the showroom.

INTERVIEW DATE : 8th and 9th August, 2026 and 25th and 26th JULY

INTERVIEW VENUE : BHIMA JEWELLERY, MADURAI

137, W Masi St, Valaiyal Kadai, Madurai Main, Madurai, Tamil Nadu 625001

Contact Details

CORPORATE HR MANAGER : PRABHAKARAN

MAIL ADDRESS : [email protected]

NUMBER : 94458 30168 / 70923 44411 / 89255 13916

📌 Walk-in || FLOOR Manager (Madurai)
🏢 BHIMA JEWELLERY
📍 Madurai