Are you a proactive problem-solver who thrives on being the face of the company at enterprise client locations Do you excel at anticipating technical issues before they happen and building exceptional client relationships
If you want to provide dedicated, in office Audio Visual (AV) support and ensure daily operational success for top organizations, we want you on our team.
Diagnose and resolve AV and UC issues: Execute advanced fault-finding on complex audio visual and video conferencing systems, working efficiently under pressure and maintaining composure at every step.
Support IP-integrated control systems: Leverage your knowledge of Crestron, AMX, and networking to troubleshoot and resolve issues across IP-integrated AV control environments.
Deliver preventative maintenance: Assess client-owned AV equipment regularly, identifying risks before they become failures and keeping systems performing to agreed standards.
Cover the full technology stack: Provide on-site support for TV, satellite RF,
and video systems alongside core AV and conferencing infrastructure.
Communicate findings clearly: Translate technical fault diagnoses into plain language for enterprise clients, building long-term trust through transparency and responsiveness.
Own your documentation: Complete comprehensive job reports and service records for every assignment, maintaining Actis s internal documentation standards throughout.
Contribute to team excellence: Bring an organised and proactive approach to every service call, supporting the wider national support team and contributing to shared best practices.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.