We are looking for a highly skilled and experienced Front Office Manager / Executive to join our team at Tangerine Resort. The ideal candidate will have a strong background in front office operations and management, with excellent communication and interpersonal skills.
Roles and Responsibility
- Manage the front office team to ensure efficient and effective service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Coordinate with other departments to ensure seamless operations and resolve issues promptly.
- Maintain high standards of quality, safety, and security.
- Analyze customer feedback and implement changes to improve services.
- Supervise and train new staff members to ensure they meet performance expectations.
Job Requirements
- Proven experience in front office management or a related field.
- Strong knowledge of front office operations, including reception, concierge, and bell captain duties.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Solid leadership and team management skills.
- Familiarity with hotel management systems and software.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.