ROLE OVERVIEW

We are looking for a results-driven E-Commerce Account Executive to manage and grow the online sales accounts of our Dubai (UAE) branch, operating from our India office. The successful candidate will own the day-to-day performance of our e-commerce channels driving listings, orders, and revenue against defined monthly and quarterly targets. This is a target-based position suited to someone who thrives on ownership, numbers, and consistent growth.

As the role supports UAE operations, working hours will be aligned to the Dubai branch schedule, including the UAE working week.

KEY RESPONSIBILITIES

- Manage and maintain e-commerce accounts and marketplace storefronts for the Dubai branch, including marketplace listings, product catalogues, pricing, and promotions.
- Own and deliver against monthly, quarterly, and annual sales targets for the assigned e-commerce channels.
- Create, optimise, and update product listings titles, descriptions, images, specifications, and pricing — to maximise visibility and conversion.
- Monitor stock availability, order flow, and fulfilment status; coordinate with the Dubai branch and warehouse / logistics teams to ensure timely dispatch.
- Track account performance metrics such as traffic, conversion, ratings, and returns, and prepare regular reports with actionable recommendations.
- Manage customer queries, reviews, and post-sale issues to maintain high account health and seller ratings.
- Plan and execute promotional campaigns, deals, and marketplace events to drive sales volume.
- Stay current on marketplace policies,



competitor activity, and pricing trends in the UAE market.
- Coordinate across time zones with the Dubai branch team, sales, and operations to keep accounts aligned with business goals.

REQUIREMENTS

- Minimum 2 years of hands-on experience managing e-commerce / online marketplace accounts (Amazon, Noon, or similar platforms preferred).
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of marketplace operations — listings, order management, pricing, and account health metrics.
- Comfortable working with data: able to read dashboards, analyse performance, and act on insights.
- Good written and verbal English communication skills.
- Proficiency in MS Excel and comfort with e-commerce seller / back-office portals.
- Ability to work independently, stay organised, and manage multiple priorities under target pressure.
- Willingness to work UAE-aligned hours from the India office.

PREFERRED (NICE TO HAVE)

- Experience selling IT products / hardware or technology accessories online.
- Exposure to UAE / GCC e-commerce markets.
- Familiarity with digital marketing or marketplace advertising, such as sponsored ads and promotions.

WHAT WE OFFER

- Competitive fixed salary plus an attractive, uncapped performance incentive structure.
- Ownership of live e-commerce accounts with transparent, measurable targets.
- Opportunity to work with an established, cross-border IT solutions company operating across India and the UAE.
- Growth path within a scaling operations and sales function.

📌 E-Commerce Account Executive (Arcot)
🏢 Totctechnologies
📍 Arcot