We are hiring Customer Support Executives for an International Voice and Chat process. The role involves assisting global customers by resolving queries, providing accurate information, and ensuring a smooth and positive customer experience.

This opportunity is ideal for both freshers and experienced candidates who have strong communication skills and are interested in building a career in the customer support domain.

Candidates will work with international customers across voice and chat support channels while maintaining service quality, professionalism, and customer satisfaction standards.

Key Responsibilities

- Provide customer support to international clients through voice and chat channels
- Understand customer concerns and provide accurate solutions
- Ensure high-quality service standards during all customer interactions
- Maintain professionalism while handling queries and complaints
- Ensure timely resolution of customer issues
- Follow company guidelines and quality processes for all interactions
- Maintain accurate records of customer interactions in internal systems
- Escalate unresolved or critical issues to appropriate teams when required

Eligibility Criteria




- Undergraduate or Graduate candidates can apply
- Freshers and experienced candidates are eligible
- Strong communication skills in English
- Ability to work in rotational shifts
- Basic computer knowledge and customer handling skills preferred

Job Details Location Multiple Locations, Delhi, Gurgaon, Bangalore, Pune, Mumbai Work Mode Work From Office Experience Freshers and experienced candidates are eligible Joining Immediate Required Skills Customer Support International Voice Process Chat Support Communication Skills Customer Handling Problem Solving Voice Support Client Interaction Salary Package 2.75 LPA - 7.00 LPA Salary Hike Dependent on Last CTC Openings 40 positions Compensation Benefits 5-day working week 2 rotational week offs Both-side cab facility available Skilled work environment with growth opportunities

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive - International Voice / Chat Process (Gurugram)
🏢 KVC Consultants
📍 Gurugram