GSS Project Consultants is seeking a professional and customer-focused Tele Caller / Receptionist to join our Bangalore office
The ideal candidate will be responsible for managing front-desk operations, handling incoming and outgoing calls, coordinating appointments, and providing administrative support to ensure smooth day-to-day office functioning
Key Responsibilities:
Reception Front Office Management Welcome and assist visitors, clients, and vendors in a courteous and qualified manner
Manage visitor records and coordinate appointments and meetings with internal teams
Maintain a clean, organized, and professional reception area
Tele Calling Communication Handle incoming and outgoing calls efficiently and professionally
Respond to customer inquiries and direct calls to the appropriate departments
Follow up with prospective clients, leads, and existing customers as required
Maintain call logs and update customer information in company records
Administrative Support Schedule meetings, appointments, and conference calls
Manage incoming and outgoing correspondence, emails, and courier services
Maintain office records, databases, and filing systems
Assist management with routine administrative tasks and documentation
Customer Service Coordination Provide accurate information regarding company services and projects
Address client concerns professionally and escalate issues when necessary
Ensure a positive customer experience through timely communication and follow-up
Required Skills Experience:
Must-Have
PUC or Bachelor s Degree in any stream
0 2 years of experience as a Tele Caller, Receptionist, Front Office Executive, or similar role
Freshers with excellent communication skills may also apply
Proficiency in MS Office (Word, Excel, Outlook)
Strong verbal and written communication skills in English and Kannada
Good organizational and time-management abilities
Good-to-Have
Experience handling customer interactions and front-office operations
Knowledge of basic office administration and documentation processes
Familiarity with CRM software or customer databases
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.