Role & responsibilities

- Audit completed Video KYC sessions for accuracy, completeness, and compliance.
- Verify customer identity, documents, and adherence to regulatory and internal guidelines.
- Identify errors, process gaps, and compliance deviations.
- Prepare audit reports and maintain audit documentation.
- Share quality feedback with operations teams and recommend corrective actions.
- Track recurring issues and support process improvement initiatives.
- Ensure adherence to RBI/AML/KYC regulations and organizational policies.
- Maintain confidentiality of customer information and audit findings.
- Support internal and external audits as required.

Preferred candidate profile

The Video KYC Auditor is responsible for reviewing and auditing Video KYC (VKYC) processes to ensure compliance with regulatory guidelines, internal policies, and quality standards. The role involves identifying process deviations, maintaining audit records, and providing feedback to improve operational quality.

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