JOB PURPOSE/OVERVIEW/SUMMARY: We are looking for a dynamic and presentable Employee Engagement Consultant with a blend of HR and Marketing experience to build and nurture long-term relationships with key enterprise clients through meaningful, consultative interactions. The role involves understanding each clients employee engagement objectives, recommending gifting and rewards recognition (RR) solutions aligned to their people and brand strategy, gathering feedback, improving customer experience, and driving referral-based growth opportunities for the sales team. The ideal candidate understands how HR teams plan engagement calendars, RR programs, and employee milestone celebrations, and can pair this with marketing skills branding, campaign thinking, and creative communication to position OffiNeeds as a strategic engagement partner. Excellent communication, interpersonal, and relationship-building skills with a strong professional presence, a customer-centric mindset, and a proactive approach are essential.

KEY DELIVERABLES / RESPONSIBILITIES: Employee Engagement Consulting (HR Focus)

- Understand clients HR and employee engagement priorities onboarding kits, RR programs, festive gifting, milestone celebrations, and event merchandise.
- Consult HR and Admin stakeholders on annual engagement calendars and recommend suitable gifting solutions for each occasion.
- Stay updated on employee engagement trends and best practices to advise clients credibly.

Marketing Brand-Led Engagement

- Recommend co-branded and customized gifting concepts that reflect each clients brand identity and culture.
- Support engagement campaigns, curated catalogs, and creative presentations for client pitches




- Suggest innovative ideas and gifting solutions based on client preferences, market demands, and seasonal campaigns.

Client Relationship Management

- Develop and maintain strong relationships with enterprise and corporate clients, primarily HR, Admin, and Marketing decision-makers.
- Conduct regular client meetings and follow-ups to understand business requirements and expectations.
- Ensure high levels of customer satisfaction through proactive engagement and support.

Client Feedback Experience Enhancement

- Gather customer feedback and coordinate internally to improve overall service experience.
- Identify client concerns and ensure timely resolution by coordinating with internal departments.
- Act as a bridge between clients and internal teams for seamless communication.

Business Growth Opportunity Identification

- Identify upselling, cross-selling, and business expansion opportunities within existing accounts.
- Generate referral opportunities and support the sales team in converting leads.
- Monitor client engagement and suggest strategic initiatives to improve retention.

Coordination Communication

- Coordinate with Sales, Operations, and Support teams to ensure smooth execution of client requirements. Prepare meeting summaries, client reports, and relationship status updates.
- Maintain regular communication with key stakeholders to strengthen business partnerships.





Market Industry Understanding

- Stay updated on industry trends, corporate gifting requirements, and competitor activities.
- Track how leading organizations run employee engagement and RR programs and translate these insights into client solutions.

Requirements

REQUISITE CANDIDATE PROFILE:

- Graduation is mandatory; MBA/PGDM in HR or Marketing will be an added advantage.
- 5 to 7 years of combined experience across HR (employee engagement, rewards recognition, internal communications, HR business partnering) and Marketing (brand management, client servicing, campaign management, corporate sales).
- Exposure to Corporate Gifting, Retail, Hospitality, Events, or Service Industry will be preferred.
- Sound understanding of employee engagement frameworks, RR practices, and the corporate HR calendar (festivals, milestones, annual events).
- Excellent verbal and written communication skills with strong presentation abilities.
- Strong interpersonal and relationship-building abilities; well-groomed and professionally presentable.
- Solid listening, negotiation, and client-handling skills.
- Ability to manage multiple enterprise accounts effectively.
- Customer-focused with a proactive, creative, and solution-oriented approach.
- Proficient in MS Office and CRM tools; familiarity with design/presentation tools (e.g., Canva) is a plus.

Benefits

- Provident Fund (PF)
- Group Medical Coverage (GMC)
- Gratuity

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Employee Engagement Consultant (Bengaluru)
🏢 OffiNeeds.com
📍 Bengaluru