Role & responsibilities

An E-commerce Manager is responsible for overseeing an online store's operations, sales, and growth. Key job responsibilities include:

- Manage the day-to-day operations of e-commerce platforms and online marketplaces.
- Develop and implement strategies to increase online sales and revenue.
- Monitor website performance, user experience, and conversion rates.
- Coordinate product listings, pricing, promotions, and inventory management.
- Work with marketing teams on SEO, SEM, email marketing, social media, and paid advertising campaigns.
- Analyze sales data, customer behavior, and market trends to identify growth opportunities.
- Ensure accurate product information, images, and descriptions are maintained.
- Manage order processing, payment systems, shipping, and returns.
- Collaborate with customer service teams to improve customer satisfaction and resolve issues.
- Track key performance indicators (KPIs) and prepare regular performance reports.
- Manage relationships with third-party vendors, logistics partners,



and marketplace platforms.
- Ensure website security, compliance, and smooth functionality by coordinating with IT and development teams.
- Plan and execute seasonal campaigns, discounts, and promotional events.
- Stay updated on industry trends, competitor activities, and emerging e-commerce technologies.
- Manage budgets, forecast sales, and optimize profitability.

Key Skills Required:

- E-commerce platform management (e.g., Shopify, WooCommerce, Magento, Amazon, Flipkart)
- Digital marketing and SEO/SEM
- Data analysis and reporting (Google Analytics, Excel)
- Inventory and order management
- Project management
- Robust communication and leadership
- Customer-focused problem-solving
- Knowledge of online payment systems and logistics

Perks and benefits - Best As per Market

Preference- Immediate joiner

Contact No.-(phone hidden) (HR)

📌 E-commerce Manager (Gurugram)
🏢 Impulse Travel Gears
📍 Gurugram