Opening for Sales Social Media Admin: -
Location: Bangalore
Employment Type: Full Time
Organization: Agrani Hospitality Pvt. Ltd (Tirtha Yatra)
Are you seeking a career that offers more than just a salaryone that places you in a spiritually enriching and purpose-driven environment, where every responsibility is approached as *seva*?
If you resonate with this vision, we invite you to explore the opportunity below. Even if you are not personally eligible, we encourage you to share this with someone who may be a suitable fit.
About the Role: The Social Media Administrator (WhatsApp Admin) is responsible for managing the company's WhatsApp communication channels, ensuring timely responses to customer enquiries, maintaining WhatsApp groups and broadcast lists, and supporting lead generation and customer engagement for pilgrimage tour packages. The role also assists in promoting spiritual tours, events, and travel updates through digital communication platforms.
Key Responsibilities:
WhatsApp Administration
- Manage the company's official WhatsApp Business account.
- Create, organize, and maintain WhatsApp groups for various pilgrimage tours.
- Send daily tour promotions, package details, festival offers, and key announcements.
- Respond promptly to customer enquiries and direct them to the appropriate sales representative.
- Ensure professional and courteous communication with all customers.
- Maintain and update customer contact lists and broadcast lists.
- Share payment reminders, tour reminders, departure details, and travel updates.
- Monitor and moderate WhatsApp groups to ensure appropriate communication.
- Remove inactive or duplicate contacts as required.
- Maintain confidentiality of customer information.
Social Media Support
- Upload and schedule promotional content across social media platforms.
- Coordinate with the marketing team to publish tour advertisements, reels, images, and festival greetings.
- Respond to basic comments and direct messages on social media platforms.
- Assist in increasing customer engagement through regular updates.
Customer Support
- Handle customer queries regarding pilgrimage packages, itinerary, pricing, and registration process.
- Escalate complex customer issues to the Sales or Operations team.
- Maintain a record of customer enquiries and follow-up status.
Requirements & Qualifications:
- Excellent Communication Skills in English is must; other languages are add-on.
- Any Graduate
- Strong WhatsApp & social media communication skills
- Must be a vegetarian
- Willingness to work in a devotional and spiritual ecosystem
- Strong motivation to grow within the organization
How to Apply:
Interested candidates can share your CV to
[email protected]
*Yours in the service of Holy Dham*
Tirtha Yatra Team
📌 Social Media Admin (Bengaluru)
🏢 Agrani Hospitality
📍 Bengaluru