Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Product Manager

Lease Abstraction Enterprise Platform (LEAP)

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong.

What This Job Involves

This role leads the product strategy and execution for JLL s Lease Abstraction Enterprise Platform (LEAP) a business platform that elevates lease abstraction and data management into a strategic enterprise capability. LEAP combines standardized processes, expert talent, advanced technology, and alignment with JLL s enterprise data strategy to create a scalable service foundation that enables business lines to focus on high-value client activities while ensuring consistent, reliable lease data across the organization.

As Senior Product Manager, you will own the product roadmap and drive platform maturity from its current operational baseline toward an optimized, enterprise-scale abstraction capability. You will partner with operations, data science, engineering, and business line stakeholders to increase adoption, improve AI-assisted abstraction accuracy, and deliver measurable efficiency gains. This role requires balancing near-term operational improvements with a longer-term vision for self-service capabilities and intelligent automation.

What Your Day-to-Day Will Look Like

Own and prioritize the LEAP product roadmap and backlog in partnership with operations leadership, JBS (JLL Business Services), and business line stakeholders





Drive platform adoption across business lines by identifying barriers, aligning stakeholders, and building the business case for migration onto the common platform

Partner with data science and engineering teams to improve AI abstraction accuracy (targeting >85% first-pass yield), define model performance requirements, and validate outputs

Translate complex lease abstraction and data management workflows into explicit product requirements, user stories, and acceptance criteria

Establish and monitor KPIs including adoption rates, average handling time (AHT), abstraction accuracy, and downstream data quality metrics

Lead stakeholder engagements with operations leaders to align on transformation milestones, capacity planning, and optimization priorities

Collaborate with the Enterprise Data Platform team to ensure LEAP outputs align with JLL s enterprise data strategy and downstream consumption requirements

Drive change management efforts to support onboarding of new business lines and ensure smooth transitions from siloed abstraction workflows to the centralized platform

Leverage Agile methodologies to deliver incremental value, running sprint planning, backlog grooming, and retrospectives with cross-functional teams

Prepare progress reports for senior leadership on adoption milestones, efficiency gains, and platform performance

Required Qualifications

- Bachelor s degree in Business, Engineering, Computer Science, or related field
- 5 10 years of product management experience, with demonstrated ownership of enterprise platforms or operational technology products
- Proven experience working with Agile development teams (Scrum/Kanban) and managing product backlogs in tools such as Jira or Azure DevOps
- Strong understanding of business process analysis, workflow optimization, and the ability to translate operational needs into technical requirements




- Experience defining and tracking product KPIs, success metrics, and ROI for technology initiatives
- Demonstrated ability to drive adoption and change management across multiple business units or stakeholder groups
- Experience with data products, analytics platforms, or reporting tools ability to define requirements for dashboards and data visualization
- Strong stakeholder management skills with the ability to lead without authority and build consensus across cross-functional teams
- Excellent communication and documentation skills, including business requirement documents, product specs, and executive-level reporting
- Comfort operating in a matrixed organization with competing priorities across business lines
- Preferred Qualifications
- Experience in commercial real estate, lease administration, or facilities management operations
- Understanding of lease abstraction processes and related data workflows (eg, amendments, downstream data entry)
- Familiarity with AI/ML concepts as applied to document processing, including NLP, OCR, and structured data extraction sufficient to evaluate model outputs and partner effectively with data science teams
- Understanding of agentic AI capabilities and how autonomous, multi-step AI workflows can transform service delivery and product experiences
- Experience evaluating and integrating AI-powe'red tools into operational workflows, with a focus on practical accuracy benchmarks, human-in-the-loop validation, and scalable adoption
- Background in enterprise data strategy, data quality, and data governance principles
- Experience building or scaling centralized shared-services or platform-as-a-service models across a large organization
- Familiarity with training, knowledge transfer, and user enablement programs to support platform adoption
- Experience with capacity planning, workforce optimization, or operational efficiency measurement

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Product Manager (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru