We are hiring Customer Service Representatives Technical Support. The role involves handling technical support to customers via chat (Digital) for issue related to electronic appliances, Laptop, Smartphones and high level of customer satisfaction and compliance.
Looking For Immediate Joiners ONLY!!!
Roles & Responsibilities:
- Handle customer queries related to technical support via a chat.
- Understand customer issues related to products/devices and provide accurate technical resolutions.
- Ensure adherence to process guidelines, quality standards, and compliance requirements.
- Maintain customer satisfaction through professional and effective communication.
Candidate Requirements & Eligibility Criteria:
- Freshers and experienced candidates are welcome to apply.
- Educational Qualification (Mandatory)
- Strong command over spoken and written English.
- Excellent communication skills.
- Valuable analytical and logical thinking skills.
- Ability to understand technical issues and explain solutions clearly to customers.
- Customercentric mindset with strong problemsolving abilities.
- Willingness to work in rotational day shifts.
- Job Type: FullTime
- Shift: Day Rotational Shifts (8 AM- 8 PM- Any 9 hours)
- Work Mode: Onsite (Work from Office)
- Salary: 22,500 per month and 18800 Take Home.
- Location- Teleperformance, Tower A, G ,Bestech Business Tower, Block A, Sector 66, Mohali (160062),
Interested candidates, kindly share your updated resume to HR