Hiring for WFM Scheduler

About the Role

Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities.

Required Skills

- Good knowledge of MS Office tools, SQL, PowerBi
- Excellent communication and interpersonal skills
- Proficiency with computers
- Willingness to work in a 24*7 shift environment
- Drive for self-learning and knowledge enhancement
- Exposure to the leave management system
- Contact Centre Workforce Management experience
- Extensive experience with WFM software
- Experience in IEX and Alvaria WFM tool is required, preferably Alvaria
- Team handling experience shall be an added advantage
- Ability to simplify complex operations into repeatable processes
- Comfortable in fast-paced workplace
- Ability to make decisions in time sensitive ambiguous situations
- Ability to multitask and manage multiple projects simultaneously
- Strong problem-solving skills and adaptability to changing priorities

- Education: Any Graduate

- Salary: upto 7.5LPA

Interested:

Call: (phone hidden)

[email protected]

📌 Analyst - Planning and Scheduling (Bengaluru)
🏢 Hiresquad
📍 Bengaluru