Job Description Manager, Human Resources Business Partner (HRBP)

Position: Manager – Human Resources Business Partner (HRBP)
Department: Human Resources
Location: Bengaluru
Company: K12 Techno Services Pvt. Ltd.

About K12 Techno Services Pvt. Ltd.

K12 Techno Services Pvt. Ltd. is a leading education management and services organization that partners with schools across India to deliver excellence in academics, operations, technology, and administration. We support a large network of schools by providing end-to-end solutions in Human Resources, Finance, IT, Marketing, Learning & Development, and School Operations, enabling institutions to focus on delivering quality education.

Role Summary

We are looking for a dynamic and strategic HR Business Partner (HRBP) Manager to partner with business leaders in driving organizational effectiveness, talent management, employee engagement, workforce planning, and HR transformation initiatives. The incumbent will act as a trusted advisor to leadership while ensuring seamless execution of HR strategies aligned with business objectives.

Key Responsibilities

Strategic HR Business Partnering

- Partner with business leaders to understand organizational priorities and translate them into HR initiatives.
- Provide strategic HR guidance on workforce planning, organizational design, succession planning, and talent management.
- Drive people strategies that support business growth and operational excellence.
- Act as a trusted advisor to leadership on employee-related matters.

Talent Management

- Partner with Talent Acquisition to ensure timely hiring against manpower plans.
- Drive onboarding and integration of new employees.
- Identify critical talent and build succession pipelines.
- Facilitate internal talent movement and career progression.

Performance Management

- Lead the performance management cycle including goal setting, mid-year reviews, annual appraisals, and performance calibration.




- Coach managers on effective performance conversations.
- Drive performance improvement plans wherever required.

Employee Relations

- Build positive employee relations and foster a high-performance culture.
- Resolve employee grievances through structured interventions.
- Conduct disciplinary investigations and recommend corrective actions.
- Ensure compliance with company policies and employment regulations.

Employee Engagement

- Design and execute employee engagement initiatives.
- Analyze employee feedback and implement action plans.
- Drive recognition and reward programs.
- Improve employee experience across the employee lifecycle.

Learning & Development

- Identify capability gaps through business interactions.
- Partner with the L&D; team to create development plans.
- Support leadership development initiatives.
- Monitor training effectiveness and business impact.

HR Analytics & Reporting

- Monitor key HR metrics including attrition, absenteeism, productivity, hiring, and engagement.
- Present HR dashboards and actionable insights to business leaders.
- Recommend process improvements based on data analysis.

Policy & Compliance

- Ensure adherence to HR policies and statutory requirements.
- Drive policy awareness and governance across business units.
- Support audits and compliance reviews.
- Maintain HR documentation and records.

Change Management

- Support organizational restructuring and transformation initiatives.
- Drive change management and communication plans.
- Facilitate smooth implementation of HR projects.

Qualifications





- MBA/PGDM in Human Resources from a reputed institute (Mandatory).
- Bachelor's degree in any discipline.

Experience

- 8–12 years of progressive HR experience.
- Minimum 4 years of experience as an HR Business Partner supporting business leaders.
- Experience in partnering with senior leadership and managing multiple business functions.
- Prior experience in large organizations, education, retail, healthcare, hospitality, or service industries is preferred.

Required Competencies

Functional Skills

- HR Business Partnering
- Performance Management
- Talent Management
- Employee Relations
- Organizational Development
- Workforce Planning
- Succession Planning
- Change Management
- HR Analytics
- Stakeholder Management
- Policy Implementation
- Conflict Resolution
- Coaching & Mentoring

Behavioural Competencies

- Strategic Thinking
- Business Acumen
- Strong Communication Skills
- Relationship Building
- Problem Solving
- Decision Making
- Influencing Skills
- High Emotional Intelligence
- Collaboration
- Ownership & Accountability

Key Performance Indicators (KPIs)

- Employee Engagement Score
- Attrition Rate
- Performance Review Completion
- Leadership Satisfaction
- Employee Grievance Resolution TAT
- Talent Retention
- Internal Mobility
- Learning Effectiveness
- HR Compliance Score
- HR Process Improvement Initiatives

Preferred Industry

- Education
- EdTech
- Retail
- Healthcare
- Hospitality
- IT/ITES
- Service Industry
- Large Multi-location Organizations

Why Join K12 Techno Services?

- Opportunity to partner with business leaders and influence strategic decisions.
- Exposure to a fast-growing education ecosystem with multi-location operations.
- High-impact role driving talent and organizational effectiveness.
- Team-oriented and growth-oriented work environment with strong leadership exposure.

📌 Human Resource Business Partner Manager (Bengaluru)
🏢 K12 Techno Services
📍 Bengaluru