Key Responsibilities

Client Management

• Register recent clients and maintain updated client records.

• Handle client WhatsApp groups and ensure query resolution within 30 minutes.

• Act as a PR manager for clients during onboarding and provide timely updates on dispatches, pending orders, and delivery challans.

• Dispatch & Material Tracking

• Maintain and update daily material tracking sheets.

• Coordinate with suppliers and transporters; escalate delays beyond 4 working days.

• Track and update daily and pending dispatch sheets in the attention group.

• Verification & Stock Management

• Verify all Sales, Purchase entries, Delivery Challans (DC), Credit/Debit Notes, and Quotations prepared by the junior accountant before system entry.

• Perform monthly stock reordering and highlight overstocking or frequent stock-out issues to senior management.

• Performance & Process Improvement





• Monitor dispatch accuracy, closure rates, and perceived vs actual delivery times.

• Track and reduce dispatch errors through regular analysis and corrective actions.

• Ensure smooth daily dispatch closure against planned targets.

• Daily sales, purchase, entry verification

• Verify daily sales, purchase accounting entries.

Qualifications & Skills

• 2-4 years of experience in dispatch, logistics, or operations management (preferred, not mandatory).

• Proficiency in MS Excel; and Tally ERP.

• Strong communication and client-handling skills.

• Attention to detail with excellent organizational abilities.

• Ability to multitask, coordinate across functions, and deliver under deadlines.

📌 Dispatch Manager (Raipur)
🏢 Rising Star Laminates (L'ATTICO)
📍 Raipur