AI Product Enablement Manager to join our IMEA Quotient Inside Team.

This role will be based out of our Gurugram Office.

Job Overview:

The Quotient Inside AI Product Enablement Manager leads the day-to-day execution of the AI Capability & Enablement function within Quotient Inside. Operating at the intersection of Product Strategy and Product Delivery, this role translates firm-wide AI priorities into structured coaching, triage, experimentation, and scalable guidance.

This role serves as a linchpin between strategic intent and practical execution owning the operating rhythms, stakeholder coordination, and workflow management that enable AI usage to scale responsibly across Oliver Wyman. The Manager is both hands-on and systems-oriented, ensuring high-quality enablement while identifying patterns, gaps, and improvement opportunities.

Key Responsibilities:

Coaching & AI Experimentation

- Provide AI coaching through office hours, working sessions, and 1:1 support with colleagues who reach out via feedback channels
- Guide colleagues in translating ambiguous problems into AI-solvable use cases
- Conduct hands-on experimentation with AI tools, including:
- Meta-prompting refinement
- Custom GPT configuration
- Workflow prototyping

- For high-value or repeatable problems, facilitate sessions that teach approach and thinking not deliver final outputs.

Community Engagement & Triage

- Monitor OW channels and serve as a clearing house for responding to AI questions and actioning requests Assess inbound needs and route appropriately:
- Direct bugs or platform issues to formal feedback mechanisms
- Guide general AI usage questions to living exemplars, prompt libraries, or training materials
- Connect teams tackling similar use cases across Oliver Wyman and Marsh

- Maintain clarity and professionalism in high-frequency interaction with senior and junior colleagues

Pattern Capture & Institutional Learning

- Identify recurring patterns across user requests and use cases




- Synthesize insights into reusable artifacts (living exemplars, blog posts, short demos, structured guides)
- Contribute learning inputs to Product Strategy and the Director of AI Product Enablement.

Stakeholder Coordination & Project Leadership

- Lead discrete enablement initiatives from planning through execution (e.g., rollout of new prompting standards, custom GPT playbooks, adoption pilots)
- Coordinate cross-functional contributors across Product Strategy, Design, Training & Comms, and platform teams.

Execution & Operating Model Delivery

- Lead day-to-day operations of the AI Capability & Enablement function, ensuring coaching, triage, experimentation, and standards-setting activities run effectively
- Design and manage structured workflows for intake, routing, escalation, and feedback loops
- Track key performance indicators (e.g., adoption patterns, recurring use cases, response time, enablement effectiveness) and recommend course corrections.

Experience Required:

- 6-9 years of experience in AI enablement, digital delivery, product operations, project management, or related roles
- Demonstrated experience leading cross-functional initiatives with defined deliverables
- Hands-on experience working with AI tools and workflows (e.g., custom GPTs, prompt engineering, AI assistants)
- Experience of operating in professional services or complex, matrixed environments preferred.

Skills and Attributes:

- Structured operator with strong project management and facilitation skills including coaching
- AI experimentation fluency (meta-prompting, workflow testing, custom GPT exploration)
- Solid stakeholder coordination and communication skills
- Analytical thinker capable of identifying patterns and synthesizing insights
- End-user obsessed and committed to practical impact.
- Comfortable balancing independence with alignment to strategic direction

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Oliver Wyman - AI Product Enablement Manager (Gurugram)
🏢 Oliver Wyman
📍 Gurugram