Job Title: Engineering Services Mechanical- Business Manager
Department: Engineering Services
Location: Banaswadi, Bangalore
Role Type: Full Time
Shift: 3PM to 12AM

About Flatworld Solutions:
Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology-driven solutions to ensure every stakeholder benefits by this partnership. Our core values Harmony, Excellence, Learning, Integrity, and Ownership guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results.

Role Overview:
As the Business Manager for Engineering Services Mechanical at Flatworld Solutions, you will lead the strategic and operational aspects of engineering projects, ensuring they align with both client needs and company goals. This role involves direct interaction with clients to tailor solutions, driving both presales and direct sales activities, and collaborating with global teams to ensure project success. Your expertise in CAD tools and project management will be crucial in delivering innovative solutions that exceed client expectations.

Key Responsibilities:

- Lead end-to-end delivery of engineering services projects,



ensuring alignment with client objectives and industry standards.
- Engage with clients to understand business and technical needs, develop tailored solutions, and maintain proactive communication throughout the project lifecycle.
- Drive presales activities, including requirement analysis, proposal development, and direct client presentations.
- Handle direct sales activities as needed and support sales specialists throughout the entire process from lead nurturing to delivery management.
- Support and participate in inside sales initiatives to nurture leads and client relationships.
- Collaborate with global, multidisciplinary delivery teams to coordinate project execution, resolve challenges, and ensure on-time, high-quality deliverables.
- Utilize advanced knowledge and hands-on experience with major CAD tools (e.g., Inventor, SolidWorks, CATIA, Creo, etc.) to support project requirements and solution development.
- Monitor project progress, manage risks, and implement continuous improvement initiatives based on client feedback and industry best practices.
- Build and nurture long-term client relationships, ensuring high satisfaction, repeat business, and positive referrals.




- Stay updated on industry trends and emerging technologies in engineering services and CAD software to maintain a competitive edge.

Qualifications & Experience:

- Bachelors degree (or higher) in Mechanical Engineering or relevant
- Proven experience managing engineering services projects in the manufacturing sector.
- Experience working in a services or consulting ecosystem; prior inside sales experience is highly preferred.
- Strong understanding of the engineering design cycle and hands-on proficiency with major CAD tools.
- Demonstrated ability to manage presales, direct sales, and delivery coordination.
- Excellent client engagement, communication, and relationship-building skills.
- Experience working with multidisciplinary, geographically dispersed teams.
- Strong problem-solving, organizational, and leadership abilities.

What We Offer:

- Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits.
- Flexible Work Schedule: For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements.
- Medical Insurance: Includes coverage for employees, parents, and in-laws.
- Generous Paid Time Off: Vacation, personal days, and public holidays.
- Recognition & Rewards: Performance-based bonuses and employee recognition programs.
- Career development: Access to training, workshops, and courses.
- Employee Assistance Programs: Support for personal or work-related issues.

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