Roles & responsibilities:

- Prepare techno-commercial proposals for EPC projects and standard equipment for domestic and international customers.
- Coordinate EPC documentation, work orders, payment follow-ups, and order execution to ensure smooth project delivery.
- Liaise with QA/QC, Production, Dispatch, and other cross-functional teams for timely documentation, shipment coordination, and order closure.
- Act as the primary point of contact for customers, addressing commercial queries, order status, documentation requirements, and after-sales support.
- Build and maintain strong customer relationships through regular communication, prompt issue resolution, and proactive engagement.
- Conduct market research, competitor analysis, and industry trend monitoring to identify business opportunities and support sales strategies.
- Visit customers across domestic and international locations to strengthen relationships, understand business requirements, and generate new opportunities.
- Assist in customer meetings, negotiations, and commercial discussions to support business development initiatives.
- Maintain accurate sales records, customer databases, market intelligence, and MIS reports for effective business tracking and decision-making.




- Collaborate with the Sales & Marketing team to identify potential customers, expand market presence, and support revenue growth.

Desired Skills:

- Experience in Front-End Sales, Marketing Coordination, Customer Relationship Management, Customer Support, or a similar commercial role.
- Strong customer-facing, communication, negotiation, and relationship management skills with the ability to build long-term business relationships.
- Good understanding of market research, competitor analysis, business development activities, and sales support functions.
- Proficiency in MS Office (Excel, Word, PowerPoint), ERP/CRM systems, and online market research tools.
- Strong analytical, problem-solving, organizational, and multitasking abilities with excellent attention to detail.
- Excellent written and verbal communication skills in English; additional language proficiency will be an advantage.
- Willingness to travel for domestic and international customer visits, exhibitions, and business meetings.
- Self-motivated, proactive, customer-centric, and capable of working effectively in a cross-functional team setting.

📌 Marketing Officer (Vadodara)
🏢 INOXCVA
📍 Vadodara