- Act as voice of the customer; gather and evaluate feedback from clients; present the insights findings to the internal stakeholders of the organization; play a crucial role in creating customer loyalty and retention.
- Be well-versed on the technical side of the organization's products/offerings and should be able to share insight and tips on how to use features and troubleshoot.
- Incumbents at this level are entry para-skilled who have little or no prior knowledge/experience. They follow standard procedures and are responsible for perform basic routine based tasks in defined parameters. They follow basic written and oral instructions. They work under close supervision and communicate information that requires little explanation.
Qualifications: Typically requires a High School education or equivalent with no prior relevant experience.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.