Role & responsibilities

- Plan and schedule preventive maintenance visits as per AMC commitments.
- Coordinate service calls, engineer assignments, and maintenance activities.
- Track service response and closure timelines to ensure SLA compliance.
- Communicate with customers regarding service schedules, updates, and issue resolution.
- Monitor AMC expiry dates and support renewal activities.
- Maintain AMC agreements, service reports, and customer documentation.
- Coordinate invoicing, payment follow-ups, and collection status with finance teams.
- Prepare MIS reports, service dashboards, and performance trackers.
- Coordinate spare parts and resource availability for maintenance activities.

Preferred candidate profile

- Graduate in any discipline (Engineering preferred).
- Diploma/Degree in Electrical, Electronics, Mechanical,



Fire & Safety, or related fields will be an advantage.
- 2 to 5 years of experience in AMC Coordination, Service Coordination, Maintenance Operations, or Customer Support functions

Skills:

AMC Management

Service Coordination

Preventive Maintenance Planning

Customer Relationship Management

Scheduling & Planning

Billing Coordination

MIS Reporting

ERP/CRM Systems

MS Excel

SLA Management

Preferred Industry Experience

- Fire Alarm & Fire Fighting Systems
- CCTV & Security Systems
- Facility Management Services
- MEP Maintenance Services
- ELV Systems
- Building Maintenance Serv

📌 AMC Coordinator (Bengaluru)
🏢 ConverseHR Business Solutions
📍 Bengaluru