Role & responsibilities

Assisting the organization in planning, designing, and implementing the Fraud Risk Framework across functions in terms of Governance, Policies, Process, Data Analytics as well as Systems / Tools. Continuous oversight is part of the Risk Journey for mitigating Fraud Risks. Finding a fine balance between Controls & Convenience. Close coordination with stakeholders, senior management, and other control functions.

Mitigating Operational & Fraud Risks emanating from the dynamic ever-changing external as well as internal environment. Keep the Operational errors & fraud at the minimum. Identifying potential Risks, Analysing them, building checks & balances, and evaluating them in order to plug the gaps in every gamut of the offerings/process. Setting scanning for any new trend of Fraud Modus operandi. Learnings from the external environment for new controls in terms of Technology and Process. Increasing Risk awareness among the internal stakeholders on the benefits of Controls, after all, Money Saved = Money Earned. Gap identification & implementation of appropriate checks & balances including Risk related technologies for efficient and cost-effective monitoring to mitigate fraud risk by identifying highly technical, complex, and sophisticated frauds to minimize fraud losses. Supervising investigations and decoding complex frauds. Increasing Fraud Risk awareness among the internal stakeholders on the benefits of Controls. Finding a balance between Controls & Convenience.

Key Challenges

- Keeping the existing process up to date with changes in business strategy and technological changes
- Cost optimizations and bring operational efficiency




- Engage with the team to control attrition and motivate them to deliver high-quality operational efficiency
- Keeping up with the new age of Fraudulent practices

Planning, designing, and implementing the Risk Framework

a. Defining, implementing, reviewing & evaluating dept. objectives

b. Design department policy & direction

c. Collaboration with all stakeholders

d. Creating Risk awareness & educating stakeholders

e. Determining & working on training/grooming needs and review of locations

f. Creating structured Reporting apparatus for effective monitoring

g. Review of Risk Control Matrix (RCM), Risk and Control Self-Assessment (RCSA), and Key Risk Indicator (KRI)

Risk oversight, process & system gap analysis, and building Checks & Balances in the ecosystem

a. Identifying, Analysing & Quantifying potential Risks & Challenges

b. Ideate, design, develop, execute & maintain effective control measures and protocols for implementing risk framework

c. Preferably build inbuilt checks & balances

d. Continuous performance evaluation of controls

e. Continuous oversight as part of Risk Journey

f. Providing input on policy & product

g. Process & system Re-engineering and Change management & Impact Analysis

Document & Physical Verification, Process & Site Visits, Unusual Event Reporting,



and Investigation to find gaps & misses

a. Screening, Sampling, Document & Physical verification of Files

b. Branch & Vendor Process Visits and Collection & Auction sample Checks

c. Negative Data Check and Database Management

d. Unusual Event (UEs)/ Risk Loss Events & Case Investigation

e. Guiding end-to-end investigation of UEs, Root Cause Analysis, and maintaining a case Mgmt. system for data integrity & easy retrieval.

- Managing Rewards & Recognition and Punishment structure/events in coordination with HR. Active Whistleblower Policy

Fraud Risk Data Analytics & Transaction Monitoring to identify underlying as well as potential risks

a. Determining a methodology & Data set and Gathering data

b. Data processing through Rules and Statistical profiling scenarios and validating output data

c. Analyzing the outputs to identify potentially suspicious activity and execute the findings

d. Design & implementation of Alert Generation system

e. Steering investigation of Alerts

- Quality closure of Alerts

Risk Related IT/other projects

a. Identifying potential Risks

b. Evaluate multiple technologies/systems (including POC)

c. Steering the Project execution

d. Database management

e. Implementation of systems (including UAT)

f. Supervise building of rules

- Rule performance & evaluation

Preferred candidate profile

Excellent understanding of current market practices in Fraud Detection, Investigation, and Analytics, etc.

10 years ++ of progressively responsible experience in managing the

Fraud detections process with NBFCs/HFCs in the mortgage business

📌 Regional FCU Manager - Indore : Aditya Birla Housing Finance
🏢 Aditya Birla Housing Finance
📍 Indore