Qualifications, Experience & Specialist Skills:

Essential:

- Understanding of Field service business Workforce Management, Asset Service Management, Warranty & Service Contract Management, FSL Mobile App
- Excellent knowledge of Salesforce, FSL -Configuration & Customization
- Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura & LWC).
- Integration skills -REST,SOAP
- Manage API integrations and web services.
- Experience on Flows, Process builder and Trigger development
- 7+ years IT/FSM/SFDC experience preferable
- Minimum 5 years experience on FSL Configuration, architecture, and development
- Experience as Salesforce Technical Architect preferable.
- Should be certified on Salesforce with at least Platform Developer I and Admin
- Valuable working functional and technical knowledge of Salesforce product ( FSL, Service Cloud)
- Strong understanding of deployment processes and tools regarding Salesforce like SFDX, Git
- Strong understanding of data migration tools and processes regarding Salesforce

Key Responsibilities:





- Provide technical leadership and guidance for FSL implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
- Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to junior developers
- Provide the necessary guidance to estimate user stories
- Clarify any ambiguity with the user story requirements and baseline the estimation
- Provide technical leadership, guidance and co-ordination for development, integration, data management, and application testing.
- Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
- Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements
- Participate in the full software development life cycle from technical design to development, testing and deployment

📌 Salesforce FSL Technical Lead (India)
🏢 Tata Consultancy Services
📍 India