The Sales Generation Specialist (SGS) for the Hot Water Solutions (HWS) Division is responsible for driving and converting sales prospects into loyal customers within the HWS category. This role involves managing and enhancing the sales pipeline, engaging with dealers, builders, architects, andend customers. The SGS will provide technical training to dealer sales staff, conduct site visits, and ensure high-quality customer engagement and satisfaction. The position demands a proactive attitude, excellent communication skills, and the ability to build strong relationships within the industry, ultimately contributing to the growth and success of the HWS division.
Key Responsibilities
- Convert the prospect pipeline generated by MDS into successful sales
- Achieve HWS sales value and quantity targets across various categories
- Visit dealers as per MCP, encouraging them to sell wellness products independently. Provide technical education to dealer sales staff and identify HWS experts at counters for advanced training
- Conduct HWS training sessions at dealer sales counters, including role plays and practical demonstrations
- Resolve dealer issues and escalate them timely if needed
- Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter
- Conduct site visits to end customers and promote HWS products & concepts
- Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly
- Support MDS in conducting events to promote the architect segment
- Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World(JW), etc.ustomer engagement and satisfaction. The position demands a proactive attitude, excellent communication skills, and the ability to build solid relationships within the industry, ultimately contributing to the growth and success of the HWS division.