RTA Analyst (Bengaluru)

RTA Analyst (Bengaluru)

07 Aug
|
Em Sol Co In
|
Bengaluru

07 Aug

Em Sol Co In

Bengaluru

Intraday real time monitoring•Real time monitoring of associates performance•Real Time updates on Service Levels, Contact data, and other KPIs•Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals

Required Candidate profile

Review and process VTO/PTO/OT/Non-Prod time requests in real-time
Support changes within routing profiles to move associates
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share cv at [email protected]

📌 RTA Analyst (Bengaluru)
🏢 Em Sol Co In
📍 Bengaluru

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