To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.
2) Dimensions
What are the areas (in quantitative terms) the job has an impact on
Dimension Remarks
1. Manpower (Nos.)
1011 depending Branch Spread
2. Business Impact Xxx
a. Target (Individual )
Annualized Premium (AVG) 5
10 Cr
Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationship s topline target.
b. Customer Complaints 0 Customer Complaints
At HDFC Customer Complaints are critical and hence every vertical head will look personally
c. Persistency
80% Premium Persistency
80% Policy Persistency
Drive 13 month Rolling Premium Persistency
3) Job Context & Major Challenges
(What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone)
Key Challenges for the role
Market Volatility as BSLI predomitly sell unit linked policies
High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key.
Balancing between the process requirement and expectations of the Channel partners
4) Principal Accountabilities
- Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company
- Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank)
- Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH
- Aggressively downloading all the RnR activities running by the organisation.
- Create Innovative ways to have Branch Activities to increase the customer penetration
- Executes smooth function of the sales and other processes in order to maximise business potential.
1. Communicate any process change or change in any rules and regulations by the help of different training module.
2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks
Relation Ship Management: Open Architecture
1. To Handle Bank customers requirements with the best services and products ranges
2. To be equipped with insurance and Bank Products knowledge
To manage the relationship at all the levels to have the desire outputs.
Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line
1. Identify innovative methods working with the relationship to enhance penetration of the database
2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused
3. Ensure Product Mix Trad 50% : ULIP 40% :
Term 10%
4. 15% Business More than TATA Provide inputs for current products & Sales Pitch, basis an indepth understanding of Channel needs
5. Identify training needs for the inhouse and channel partner team
Execute the right method of business acquisition in order get the profitable mix for the organisation
5) Relationships (If Applicable)
Internal Frequency Nature
Support Executives
Trainers
HR
Issuance Coordinator
Client Service
Daily
Monthly
As and When Required
Required
Daily
As and When Required
To Login and receipting Policies.
For arranging trainings for the team as well as for the relationships.
Mainly recruitments and man power related issues.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Area Manager-HDFC BB (Kozhikode)
🏢 Aditya Birla Insulators
📍 Kozhikode
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