Skill required: Life & Annuity - Claims Processing

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What would you do
We are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife, Annuity, Retirement Insurance, claims experience and managed financial transactionsWhat are we looking for Life & Annuity Specialist is responsible for managing and administering life insurance policies and annuity contracts throughout their lifecycle. This role encompasses policy issuance, claims processing, and providing excellent customer service to policyholders. The primary goal is to ensure clients receive their entitled benefits and fully understand their coverage options

Roles and Responsibilities Process policy issuance and endorsements accurately and timely. Manage life insurance and annuity claims, ensuring thorough review and prompt payouts. Serve as a point of contact for policyholders, addressing inquiries and providing guidance on products and benefits.



Ensure all activities comply with regulatory requirements and company policies. Maintain detailed and organized records of policy transactions and communications. Collaborate with underwriting, sales, and claims teams to support client needs and resolve issues. Stay updated on industry trends, product knowledge, and regulatory changes to maintain expertiseAbility to efficiently and accurately handle insurance claims or other types of claims in various industries. Typically includes understanding relevant policies and procedures, verifying information, assessing claims for validity, and ensuring compliance with regulations.

What are we looking for
Candidate should have been flexible for 100%-night shift start from 8.30 PM and RTO during the trainingWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife, Annuity, Retirement Insurance, claims experience and managed financial transactionsWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife, Annuity, Retirement Insurance, claims experience and managed financial transactions

Roles and Responsibilities: Candidate should have been versatile for 100%-night shift start from 8.30 PM and RTO during the trainingWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife, Annuity, Retirement Insurance, claims experience and managed financial transactions

QualificationAny Graduation

📌 Customer Service Associate (Gurugram)
🏢 Accenture
📍 Gurugram