Role Summary
The CI Specialist supports execution of improvement programs within GBS Finance by applying structured problem-solving and Lean/Six Sigma tools. The role focuses on delivering measurable improvements at process level and supporting transformation initiatives along with CI Lead.

Role-Level Expectations

- Deliver assigned improvement initiatives within defined scope and timelines
- Apply standard CI tools and methodologies effectively in project execution
- Analyze data and generate insights to support decision-making
- Collaborate with finance operations teams to implement improvements
- Continuously build functional and CI capability

Qualifications

- 8-10 years of experience in process improvement, operations, or transformation roles
- Six Sigma Black Belt (preferred) with practical experience
- Exposure to finance processes (P2P, FPA, R2R) is preferred
- Robust analytical and problem-solving skills

Key Responsibilities

- Perform detailed process mapping and data analysis to understand current-state performance




- Support identify root causes of inefficiencies using structured problem-solving tools such as 5 Whys and Fishbone analysis
- Support execution of Lean/Six Sigma projects, including DMAIC phases under supervision
- Identify and quantify improvement opportunities related to productivity, quality, and cycle time
- Support implementation of standardized processes and documentation of best practices
- Track and report project performance metrics and benefits realization
- Collaborate with GBS finance teams to drive adoption of process changes
- Prepare analysis and presentations for project reviews and stakeholder updates
- Support CI training sessions and capability-building initiatives
- Ensure adherence to governance and project management standards

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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