Job Title: Customer Support Executive International Voice Process
Location: Hyderabad, Telangana (Work from Office)
Job Overview:
We are hiring enthusiastic and customer-focused candidates for our International Voice Process. The role involves handling customer queries through voice support, resolving concerns efficiently, and delivering an exceptional customer experience.
Key Skills Required
- Excellent verbal and written communication skills in English.
- Robust customer service and problem-solving abilities.
- Good analytical and troubleshooting skills.
- Ability to multitask and work in a fast-paced environment.
- Sound judgment and decision-making skills.
- Willingness to work in a 24x7 rotational shift environment.
Eligibility Criteria
- Intermediate (10+2) / Diploma (10+3) / Any Graduate / Postgraduate.
- Freshers and experienced candidates (05 years) can apply.
- Age: 18–35 years.
- Candidates pursuing regular college education are not eligible.
- Educational certificates are mandatory.
Job Details
- Rotational US shifts, including night shifts.
- 5 working days per week.
- 2 rotational week-offs (weekends are not fixed).
- Work-from-office role.
- Immediate joiners preferred.
- Free two-way transportation (home pick-up and drop) within a 23 km radius.
- Self-to-Work (STW) allowance of 3,300 (applicable to male employees only).
- Medical insurance coverage for employees and dependents.
- Career growth opportunities in a global customer support environment.