The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business building an organisation that is wired for excellence to be able to deliver our Win as One strategy and drive growth through continuous improvement. The programme aims to strengthen the heartbeat of our business enabling us to become more agile, efficient, and innovative and is enabled through SAP S/4HANA. The Business Process Expert partners with Business Process Owners and functional teams to design, govern, and continuously improve end-to-end business processes.

Detailed Responsibilities

- Collaborate with the BPO and the relevant function(s)/operating units to ensure design meets requirements and strategic objectives.

- Facilitate workshops to gather input, feedback, and socialise recommendations made with the functions/operating units to refine and finalise process design in partnership with the BPO and other BPEs.

- Collaborate with the BPO to document to be processes; and support evaluation of as is processes identifying bottle necks, inefficiencies, and duplication.

- Drive decisions through relevant governance forums, ensuring decisions are communicated to stakeholders in a timely manner.

- Align designs with programme timelines and milestones, ensuring coordination with other functional areas and interdependent programmes.

Readiness for Delivery:

- Support the Functional Leader in evaluating the preparedness of their functional area for programme delivery, identifying any gaps and proposing solutions.

- Support the business change team in understanding people implications for the change and defining and delivering relevant interventions to create conditions for successful adoption.

- Create appropriate documentation for new processes; partnering with Training & Adoption team to develop appropriate training/upskilling for colleagues to support adoption and benefit realisation.

Managing Transition phases:





- Partner with the Business Continuity Manager to establish and manage interim operating states to support business continuity during the change.

- Collaborate with operational teams to design and implement interim processes, ensuring minimal disruption to existing operations.

- Ensure that plans are in place to transition from interim states to permanent processes in a sustainable way.

Stakeholder Engagement:

- Foster effective relationships with stakeholders, ensuring alignment and collaboration.

- Communicate effectively, adapting messaging for different audiences to ensure clarity and engagement in the programme objectives.

- Champion the interest of the process vision, ensuring priorities are reflected in programme decision-making and feedback loops are effective.

- Embed performance management and controls by defining KPIs, monitoring adoption/outcomes and driving continuous improvement to realise and sustain benefits.

Experience and Key Competencies:

- 10+ years of relevant experience working in complex, global organisations, ideally within Consumer Health, or FMCG sectors.

- Robust functional & technical understanding of the full Source to Pay lifecycle, including Procurement, sourcing, contracting, supplier onboarding, requisitioning, purchasing, goods receipt, invoice processing (including e invoicing), and payment execution, Supplier lifecycle with clear awareness of upstream and downstream impacts

- Structured problem solving and sound judgement; able to assess impacts across functions,



manage risks and make informed recommendations.

- Strong functional skills and transformation program governance required in the Source to contract and Purchase to pay areas

- Hands on experience in Ariba, SAP / ERP platform is a must. S4 Hana implementation experience is a plus

- Strong analytical skills: ability to analyse complex processes, understand workflow patterns, and identify inefficiencies.

- Knowledge of process modelling software, data analysis tools, and familiarity with automation technologies is essential.

- Project Management Skills: Ability to plan, manage, and execute process improvement initiatives on time in full.

- Ability to communicate clearly, influence senior stakeholders, resilient and adapt to changing priorities, driving results with growth mindset is a must

- Inspiring and motivating strong leader with the power to inspire, energize, and motivate their team to work together to achieve shared goals.

- Building strong relationships skilled at developing ability to build strong collaborative team connections relationships with their team & wider stakeholders.

- Making informed decisions Evaluates challenges Considering problems and challenges from multiple different perspectives, analyse potential outcomes, takes calculated risks, and make decisions that drive help propel the organization forward.

- Navigating and driving change identifying the need for change, executing structured change management strategies, guiding teams through managing periods of uncertainty and disruption, and ensuring operational maintaining stability and continuity throughout the transformation. for the organization.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Source To Contract - Business Process Expert (Procurement & Sourcing) (Bengaluru)
🏢 Haleon
📍 Bengaluru