Leading online after-school for kids & teens to learn AI & coding

Customer Service Associate (US Shift)

400K - 550K INR

Bengaluru, KA, IN / Bengaluru, Karnataka, IN

Job type

Full time

Role

Support

Experience

1+ years

Visa

US citizenship/visa not required

We are looking for a Customer Service Associate (US Shift) to join the passionate Codingal team.

About the role

We are looking for a Customer Service Associate (US Shift) to join the passionate Codingal team.

Key responsibilities:

- Provide an exceptional experience to the customers.
- Provide technical support to Parents and Teachers.
- Provide chat, Email, and call support to our customers.
- Handle escalation tickets.
- Schedule, reschedule, and manage student classes.
- Be a relationship expert and ensure customer retention and satisfaction.

Required skills:





- Fluent in English communication skills

Education: Bachelor s degree

Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Associate (Bengaluru)
🏢 Codingal
📍 Bengaluru