Channel SummaryIntroduction Virtual relationship is a recent initiative aimed to proactively engage with the customer and enhance customer experience by assigning a dedicated relationship manager to resolve all customer concerns related to his policy. This initiative is expected to improve customer experience as in the present scenario we have transactional approach wherein different business partners approach the policy holder for specific activity.
- Resolving policy service need
- Renewal collection to resolve policy holder's service needs
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📌 Deputy Manager - Sales Promotion (Gurugram)
🏢 Axis Max Life Insurance
📍 Gurugram
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