Role & responsibilities

- Deliver classroom and practical training on Food & Beverage service operations.
- Train candidates on customer service, grooming, hygiene, food safety, and hospitality standards.
- Conduct on-the-job training, coaching, and mentoring sessions.
- Prepare lesson plans, training materials, and practical demonstrations.
- Assess trainees through tests, practical evaluations, and regular feedback.
- Monitor trainee attendance, progress, and maintain training records.
- Develop communication, soft skills, and workplace readiness among trainees.
- Ensure training is aligned with industry standards and organizational requirements.
- Coordinate with internal teams for training schedules, assessments, and reporting.
- Support placement readiness through mock interviews and interview preparation.

Preferred candidate profile





- Bachelor's degree in a relevant field or Diploma in Hotel Management.
- Minimum 5 years of industry experience in Food & Beverage operations within Hotels, Hospitality, or QSR.
- Minimum 2 years of training experience in classroom training, on-the-job training, coaching, or mentoring.
- Robust knowledge of Food & Beverage service standards, hospitality etiquette, and food safety practices.
- Functional English communication skills (spoken and written).
- Proficient in MS Office (Word, Excel, and PowerPoint).
- Excellent presentation, interpersonal, and mentoring skills.
- Ability to train, motivate, and engage young learners.
- Willingness to travel as per project or training requirements.

📌 Guest Service Associate (Deoghar)
🏢 Orion
📍 Deoghar